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Advanced Framework Extension

Hi, I have Creo Parametric 2.0 running on Windows 8 Computer. I have enabled the option "afx_enabled" but I do not see the Framework Tab after restarting the program. I cannot acces the Advanced...

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Creo 2.0 Setup doesn't work

I have an academic license and I am trying to install Creo 2.0, downloaded on this page (MED-100WIN-CD-390_M070_Win32-64). Itsn't the first time that I install the program because the license was not...

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Creo Parametric is shutting down because it could not run the Quality Agent

Problem Outline:This problem is charactized by an error message that opens up after PTC Creo 2.0 has fully loaded.  The error message apepars in a Creo window titled "Message" and Creo closes upon...

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Creo 2 does not open or run

Hello, I have just installed Creo 2 and I cannot get it running at all. Specifically, clicking shortcut icons or windows start menu icons does nothing, the only confirmation that I get from my computer...

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Pro Engineer Wildfire

I am a third year Honours student at Glasgow Caledonian University where I am doing BEng Computer Aided Mechanical Engineering. I am looking to see if there is a free/discounted Pro-Engineer Wildfire...

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Licensing Questions

What kind of license does my software require?All PTC Academic software uses FlexNet licensing and requires either a locked license file or access to a license server. The license whether configured as...

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Problem with display workarea.

Hello, i have a problem with display work area. I have CREO parametric 2.0 students edition.After starting CREO don´t appear workarea. See attached picture. Could you give me some help?? Thank you very...

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PTC Creo 2.0 student version problem at License Identification step

Hello,  I have recently downloaded PTC Creo 2.0 student version but I am getting the following issue during installation step.I have agreed to the term and conditions. In the very next step the window...

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Why should I use an Academic Configuration for PTC Creo 2.0?

Answer: Our Academic configurations contain many settings and templates, all intended to make Creo easier to use and learn. The top 10 reason we suggest that you use it are as follows:You can easily...

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Simple License Entry Greyed out / License Failed

Problem Outline:These two problems are characterized by the user being unable to succesfully input their product code into "Simple License Entry" box.  It can appear as one of two possible errors...The...

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Windchill (in Creo browser) not loading

I am a high school student and my robotics team is using Creo to build our CAD-version robot. I've had two laptops from Catepillar and each one has worked for a bit, then will, for no reason, stop...

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Index of Support Guides

Install Guides: PTC Creo 2.0PTC Mathcad Prime 2.0PTC Creo View 2.0 Common Problems: License Reqeust Failed for FeatureSimple License Entry Greyed Out / License Failed!Creo Parametric is shutting down...

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Creo 2.0 license issue

I'm a FRC mentor who recently got a new computer, and want to install Creo on it. I tried using the product code from the first time that I got it (as told to do over in the FIRST forums - they told me...

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Creo 2.0 Setup doesn't work

I have an academic license and I am trying to install Creo 2.0, downloaded on this page (MED-100WIN-CD-390_M070_Win32-64). Itsn't the first time that I install the program because the license was not...

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Problem with the downloaded zip file

Hello, I've downloaded the "MED-100WIN-CD-390_M070_Win32-64" zip file, twice, from the website url https://www.ptc.com/appserver/auth/it/esd/academicFree.jsp . I face the same problem once again. The...

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Help! Unable to get required Creo 2.0 simulate license!

Hi everybody. I am part of my school's RWDC team, and am having trouble fully opening the RWDC parts files on Creo Simulate 2.0. When I open the assembly of the model, it gives me a message that says,...

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License Request Failed for Feature

Problem Outline:This problem is characterized by an error message that appears right after PTC Creo 2.0 launches.  The error appears in a Creo window named "Warning: Message List" and typically has a...

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Creo 2.0 issues

I just downloaded Creo for my college course and it is giving me a licensing error 26. it will not even open parametric or direct.

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Mathcad and Windows XP

Thank You. Today I tried to Math cad into a  XP operating System  and it would not load in. My first thought I may not have enough memory, so I unload useless programs, it still did not work.

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Problem in downloaded Zip file

Hello, I have downloaded "MED-60825-CD-370_M080" zip file from http://apps.ptc.com/schools/references/install_cep_schools.pdf, but will extracting the files, an error is coming saying "file is broken"....

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