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Simple License Entry Greyed out / License Failed

Problem Outline:These two problems are characterized by the user being unable to succesfully input their product code into "Simple License Entry" box.  It can appear as one of two possible errors...The...

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Index of Support Guides

Install Guides: PTC Creo 2.0PTC Mathcad Prime 2.0PTC Creo View 2.0 Common Problems: License Reqeust Failed for FeatureSimple License Entry Greyed Out / License Failed!Creo Parametric is shutting down...

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Creo doesn't start

Hello, First sorry for my english, i'm french. I'm student and I have school edition of Creo 2.0 I have tried to install creo 2.0 on Windows XP, Windows 7 & Windows 8. Now i'am on Windows XP Pro. I...

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Creo 2 error

Hello, I have a problem, too, starting Creo 2.I did the installation according to the guide I got via email. When I start the program I got an error but only says it created a traceback file and I...

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Installation Error with Creo Elements Pro DVD

Hi, I downloaded the software for Creo Elements Pro and I'm trying to install it on my Windows 7 but when I open the setup program it immediately freezes.It says a problem has occurred and the program...

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Plane with angular offset?

Hi, A while since the last time I used Creo, so a beginner question  I recently re-installed Creo. Now I am starting to model, I'd like to make a datum plane with angular offset. I click the plane in...

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Not running creo 2.0 student edition though installed successfully on my core...

Not running creo 2.0 student edition though installed successfully on my core to duo 64 bit operating system.   Nothing happens i.e. no any errors or anything message when click on creo parametric 2.0...

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Mathcad Prime student edition?

Hi, I'm a teacher in the Netherlands. We always used MathCad 15 and had a big box of CD's for our students to install it for home use. It seems there is NO alternative for MathCad Prime? Are our...

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Creo 2.0 Student Edition, error : 0x00000013

So, when I open up creo 2.0, it says that I need to register to Quality Agent and after I click "yes" it shows error *0x00000013* and click "OK" and I got crash.. So I hope, you'll answer on this...

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Problem with the downloaded zip file

Hello, I've downloaded the "MED-100WIN-CD-390_M070_Win32-64" zip file, twice, from the website url https://www.ptc.com/appserver/auth/it/esd/academicFree.jsp . I face the same problem once again. The...

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Licence error Creo 2

Hi All, All of a sudden we have lost the connection to our Creo 2 server with this licence error. I have tried to reconfigure the installation on our server using the reconfigure.bat but all instances...

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How to Install PTC Creo 2.0

Quick Installation GuideFor those looking for a quick guide to get Creo going as soon as possible and are confident in their technical ability, please follow the link below. Student Edition...

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Creo 2.0 Parametric Fatal Error encountered

Hi there, I've been having a big problem trying to open creo on my laptop. I managed to install creo without a hassle, however when I try to open it, a window suddenly pops up that says:   Please help?...

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Creo 2.0 Student Version License Failure

Hello! I am using the Creo 2.0 Student Version and have had to request a new license a few weeks ago. I did so on the website and with the new product code I was able to create a new license file....

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Creo doesn't start

Hello, First sorry for my english, i'm french. I'm student and I have school edition of Creo 2.0 I have tried to install creo 2.0 on Windows XP, Windows 7 & Windows 8. Now i'am on Windows XP Pro. I...

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Installation Error with Creo Elements Pro DVD

Hi, I downloaded the software for Creo Elements Pro and I'm trying to install it on my Windows 7 but when I open the setup program it immediately freezes.It says a problem has occurred and the program...

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Unable to download software

I am trying to dowmload the student version creo 2.0 but due to internet breakdown and load shedding it always ends up with a network error. Is there any other ay to downlaod the software? perhaps...

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License Request Failed for Feature

Problem Outline:This problem is characterized by an error message that appears right after PTC Creo 2.0 launches.  The error appears in a Creo window named "Warning: Message List" and typically has a...

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Windchill (in Creo browser) not loading

I am a high school student and my robotics team is using Creo to build our CAD-version robot. I've had two laptops from Catepillar and each one has worked for a bit, then will, for no reason, stop...

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Student edition license renewal

Is it possible to update my 1 year student license?  Creo simply tries to open, then stops, citing an issue with my license which has just expired.  There is no option show for renewal.  If it is...

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