Problem Outline:
After installing Creo 2.0, and while attempting to launch it the following error message appears...
"Fatal error encountered. A traceback has been written to C:\Users\Public\Documents\traceback.log. Please send it to Technical Support."
This problem is because of an issue with an Intel Embedded Graphics card. This can happen when the Intel card is either the primary or a secondary GPU on the machine. The problem is most common on Creo 2.0 datecodes M090-M010.
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Solution:
Fortunately the solution to his problem is relatively simple. By placing a configuration file in the "start-in" location of Creo 2.0 (by default it's public documents) Creo 2.0 will handle the integrated card in a different way, bypassing the error.
- Download the attached config.pro file
- Move the config file to C:\Users\Public\Documents
- Restart Creo 2.0
