I am trying to figure out a problem that has been plaguing us here at Western Dakota Tech for some time now. We are using ~30 student editions and it only happens on the computers of one or two students every semester and I have not been able to narrow it down to anything common between these computers.
We are using Creo Parametric 2.0 M050.
When they click the Open, New, Assemble, or sketcher pallet buttons the dialog box starts to come up and then it just sits there and thinks – sometimes for 1 or two minutes before it comes up and lets them continue the process. Every now and then Creo will just completely crash when using these dialog boxes. It’s like something is getting stuck whenever Creo needs to access a file from the hard drive. Creo starts normally and no other programs have problems with the open process.
Is this a known issue with a fix? Any suggestions on how to troubleshoot this are appreciated.